Provide value-added products and services to every customer.
The need of our customer is our target, and the success of the customer is also our success.
The customer is in the heart of every Xdetc employee and we faithfully perform our daily job to satisfy our customer.
Customer support includes both technical service and customer service.
Technical service is managed by the Technique Department. This department will provide after-sale support including:
answering specific customer questions
trouble-shooting of problems